Leaders can learn about their teams by gathering people socially, speaking with individuals or small groups, or reading reports and files. A preference for one method often carries over into how they seek professional advice. Military appointments supply detailed responsibilities and established procedures. Those structures can let an officer function despite weaknesses in personal communication. Effective leadership therefore depends on more than holding authority or following the prescribed response.
Notable Point · 59:24-1:03:19
Military authority could conceal weak communication habits
Informal social gatherings, small conversations, and written reports give leaders different ways to understand their teams.