Q&A ยท 2:14:21-2:16:10

Can better communications overload command?

Yes; more links can let distant headquarters and parallel organizations bypass the local chain of command and inject conflicting direction.

Question

Can installing better communications systems create command overload?

Short answer

Yes; more links can let distant headquarters and parallel organizations bypass the local chain of command and inject conflicting direction.

Notes

Sandy Woodward commanded the carrier task group, while amphibious and land forces had separate task-group commanders. The overall task-force command remained in Britain because communications made distant control possible. Special forces brought their own satellite equipment and could send information directly to ministerial level. Those separate channels could confront the task-force commander with reports outside his own chain of command, while ministers also sent direction to individual task groups.