Glynn Stewart finds praise and criticism making opposite claims about the same character writing. That leaves him unsure what readers expect and unable to write to a single imagined demand. He sometimes checks whether a specific element failed, but generally avoids reviews because he finds negative responses painful and seldom useful. In his view, a review primarily helps another reader decide whether to try the book. Alex Clarke adds that he recognized many early five-star reviewers of his own book from his YouTube audience, so he would not present them as disinterested readers.
Notable Point · 6:35-8:25
Book reviews help readers choose, even when authors disagree
Conflicting reactions to characters and reviews from existing fans complicate the use of ratings as feedback.